Privacy Policy

Last Updated: 29th of May 2025

This Privacy Policy outlines how your personal information is collected, used, stored, and protected when you interact with ediebartley.com or engage with services provided by Edie Bartley, ABN 36 823 264 590.

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

If you have any questions or concerns, please contact:
with.ediebartley@gmail.com

1. Personal Information We Collect

We may collect personal information including, but not limited to:

  • Full name

  • Email address

  • Phone number

  • Location or postal address

This information may be collected via:

  • Website contact or mailing list forms

  • Email correspondence

  • Cookies and analytics tools

We use this information to:

  • Respond to enquiries

  • Provide relevant updates and information

  • Deliver and manage our services

  • Carry out administrative or marketing functions (opt-out always available)

Personal information is only collected with your consent—through direct contact, form submission, or affirmative opt-in.

2. Sensitive Information

We recognise that some information is especially personal. If you become a client, we may collect sensitive information such as:

  • Medical history or existing health conditions

  • Current medications

  • Age and date of birth

  • Relationship status

  • Therapy history

  • Emergency contact / next of kin

Sensitive information is collected through secure methods such as:

  • Intake forms

  • Zoom or in-person conversations

  • Client case notes

  • Direct email communication

We collect this information to:

  • Safely provide therapeutic or educational services

  • Fulfil professional and ethical responsibilities

  • Ensure your health and wellbeing

Sensitive information is securely stored. Only Edie Bartley has access to this material, and in some cases, it may be stored in cloud-based systems (e.g., Google Drive) under strict privacy settings.

If you choose not to provide certain sensitive information, we may be unable to offer services.

3. Disclosure of Information

All information disclosed in a session is confidential. It will only be shared under these exceptions:

  • Duty of care: If you disclose intent to harm yourself or others, or if there is disclosure of abuse or neglect of a child or dependent adult, we may be legally required to report this.

  • Supervision & consultation: Non-identifying information may be discussed in professional supervision to ensure high-quality care.

  • Client-authorised disclosure: You may provide written consent to share information with a third party.

  • Legal obligation: Information may be disclosed under court order or legal subpoena.

  • Debt collection: If fees remain unpaid, identifying and billing information may be shared with a debt collection agency (therapy content remains confidential).

4. Third-Party Services and Security

We use secure third-party platforms to support service delivery. Your information may be stored or processed by:

We take reasonable technical and administrative precautions to safeguard your data:

  • Secure password-protected systems

  • Access restricted to authorised personnel (Edie Bartley)

  • Regular system security reviews and data handling audits

5. Cookies and Google Analytics

This site uses cookies and Google Analytics to improve user experience.

Cookies are small data files stored on your device that help analyse website usage patterns. Information collected may include your IP address, browser type, and pages visited.

Google Analytics processes data to help us understand site performance. Data may be stored on international servers. You can opt out via the Google Analytics Opt-Out Add-on.

You can manage cookie preferences via your browser settings. Disabling cookies may impact website functionality.

6. Minors and Parental Consent

This website and its services are intended for users aged 18 years and older.

If you are under 18, you may only access services with written consent from a parent or legal guardian. We may request verification and additional documentation where necessary.

7. Accessing and Updating Your Information

You may request access to, correction of, or updates to your personal information at any time by emailing:

with.ediebartley@gmail.com

We will respond promptly unless legal, ethical, or contractual obligations prevent disclosure.

8. Complaints and Concerns

We take privacy and ethical standards seriously. If you have a complaint or concern about how your information has been handled, please contact us via email. Your concerns will be addressed respectfully and confidentially.

with.ediebartley@gmail.com

You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you're not satisfied with our response.

9. Policy Updates

This Privacy Policy may be updated from time to time to reflect legal or service changes. The most current version will always be available at ediebartley.com.